We have identified the issue caused with backup of queued data and have throttled back the execution of these queues, which has restored all performances.
Posted Aug 16, 2024 - 08:48 PDT
Investigating
We are noticing some slow downs in performance which we believe is related to our data queue flow. We are currently investigating. We are currently monitoring the impact; however, transaction data and client interfaces all appear to be functioning.
Posted Aug 15, 2024 - 20:00 PDT
This incident affects: API's (Transaction API, Platform API) and Consumer Experience (Shopify Checkout).