All Systems Operational
Uptime over the past 90 days. View historical uptime.
API's Operational
90 days ago
100.0 % uptime
Today
Transaction API Operational
90 days ago
100.0 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Asset CDN Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
BigCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
WooCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Open Payment Element Operational
90 days ago
100.0 % uptime
Today
Magento Checkout Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Transaction Portal Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
90 days ago
99.98 % uptime
Today
BigCommerce API & Webhooks Operational
90 days ago
99.99 % uptime
Today
BigCommerce Checkout & Payment Processing Operational
90 days ago
99.96 % uptime
Today
BigCommerce Client Portal Operational
90 days ago
99.98 % uptime
Today
BigCommerce Storefront Operational
90 days ago
99.99 % uptime
Today
Gateway Services Credit Card Processing Operational
90 days ago
99.97 % uptime
Today
Gateway Services First Data Omaha Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville North Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Caribbean Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Canada Operational
Gateway Services TSYS Operational
90 days ago
99.96 % uptime
Today
Gateway Services Elavon Operational
90 days ago
100.0 % uptime
Today
Gateway Services Global Payments Operational
90 days ago
100.0 % uptime
Today
Gateway Services Vantiv Operational
90 days ago
100.0 % uptime
Today
Gateway Services Transaction API Operational
90 days ago
99.98 % uptime
Today
Gateway Services Query API Operational
90 days ago
99.98 % uptime
Today
Gateway Services Electronic Check Processing Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Automated incident report
Resolved - Upon investigation, there was a 20 second timeout on the Microsoft Azure Application Gateway, this timeout did not impact any systems.
Nov 18, 11:29 PST
Investigating - Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 2 test(s) failed.
Nov 18, 02:30 PST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Open Elements Update
Completed - The scheduled maintenance has been completed.
Nov 11, 11:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:48 PST
Scheduled - We will be updating our Open Elements today, this should not impact any transactions.
Nov 11, 10:47 PST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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