All Systems Operational

API's Operational
90 days ago
100.0 % uptime
Today
Transaction API Operational
90 days ago
100.0 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Asset CDN Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
BigCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
WooCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Open Payment Element Operational
90 days ago
100.0 % uptime
Today
Magento Checkout Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Transaction Portal Operational
90 days ago
100.0 % uptime
Today
3rd Party Systems Operational
90 days ago
99.99 % uptime
Today
BigCommerce API & Webhooks Operational
90 days ago
99.98 % uptime
Today
BigCommerce Checkout & Payment Processing Operational
90 days ago
100.0 % uptime
Today
BigCommerce Client Portal Operational
90 days ago
100.0 % uptime
Today
Gateway Services Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Omaha Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville North Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Caribbean Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Canada Operational
Gateway Services TSYS Operational
90 days ago
100.0 % uptime
Today
Gateway Services Elavon Operational
90 days ago
100.0 % uptime
Today
Gateway Services Global Payments Operational
90 days ago
100.0 % uptime
Today
Gateway Services Vantiv Operational
90 days ago
100.0 % uptime
Today
Gateway Services Transaction API Operational
90 days ago
100.0 % uptime
Today
Gateway Services Query API Operational
90 days ago
99.98 % uptime
Today
Gateway Services Electronic Check Processing Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 10:45 PDT
Monitoring - We have solved the service connections issue with the affected server and will continue to monitor.
Sep 11, 08:57 PDT
Identified - An issue was identified with a server in our environment that has having issues connecting to other services. The issue did not cause any downtime for any of the services.
Sep 11, 08:54 PDT
Investigating - Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
Sep 10, 22:02 PDT
Sep 10, 2025
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.