All Systems Operational

Uptime over the past 90 days. View historical uptime.
API's Operational
90 days ago
100.0 % uptime
Today
Transaction API Operational
90 days ago
100.0 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Asset CDN Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
BigCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
WooCommerce Checkout Operational
90 days ago
100.0 % uptime
Today
Open Payment Element Operational
90 days ago
100.0 % uptime
Today
Magento Checkout Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
Transaction Portal Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
90 days ago
99.98 % uptime
Today
BigCommerce API & Webhooks Operational
90 days ago
100.0 % uptime
Today
BigCommerce Checkout & Payment Processing Operational
90 days ago
100.0 % uptime
Today
BigCommerce Client Portal Operational
90 days ago
99.88 % uptime
Today
BigCommerce Storefront Operational
90 days ago
100.0 % uptime
Today
Gateway Services Credit Card Processing Operational
90 days ago
99.97 % uptime
Today
Gateway Services First Data Omaha Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville North Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Caribbean Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Canada Operational
Gateway Services TSYS Operational
90 days ago
99.99 % uptime
Today
Gateway Services Elavon Operational
90 days ago
99.96 % uptime
Today
Gateway Services Global Payments Operational
90 days ago
100.0 % uptime
Today
Gateway Services Vantiv Operational
90 days ago
100.0 % uptime
Today
Gateway Services Transaction API Operational
90 days ago
99.99 % uptime
Today
Gateway Services Query API Operational
90 days ago
99.98 % uptime
Today
Gateway Services Electronic Check Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Web Portal Updates
Completed - The scheduled maintenance has been completed.
Mar 22, 15:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 14:50 PDT
Scheduled - We will be updating our portals today with service patches. These service patches will not affect any payment transactions coming through the system; however, you may get logged out of your portal during these updates or see short unavailability of these portals between 30 to 60 seconds.
Mar 22, 14:46 PDT
Automated incident report
Resolved - Standard Patch Releases
Mar 22, 08:40 PDT
Investigating - Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 2 test(s) failed.
Mar 20, 13:35 PDT
Automated incident report
Resolved - Standard Patch Releases
Mar 22, 08:40 PDT
Investigating - Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 2 test(s) failed.
Mar 22, 08:05 PDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025
Mar 19, 2025

No incidents reported.

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